Q: How do I contact See Tickets?

A: Phone: 323-908-0607
Email: help@seetickets.us
Hours: 8AM – 7PM PST, Monday-Saturday

Q: Can someone else use my ticket?

A:Tickets are transferable but cannot be duplicated. One person admitted per ticket. Please log-in to your See Tickets account to transfer the ticket.

I represent a brand, how can I apply to be at a Beautycon Festival?

We’re glad you’re interested in working with us. Please fill out the form on this page and we’ll make sure to get back to you

Q: Where do I login to my See Tickets purchase history?

A: Follow the instructions in this FAQ article

Q: I accidentally placed a duplicate order?

A: Please email help@seetickets.us immediately if you have accidentally placed a duplicate order.

Q: What is the difference between the different ticket options that I can purchase?

A: You can read about what comes with each ticket type by clicking “More Info” under each ticket-type on the ticketing page & on Beautycon’s website.

Q: Will I be able to buy General Admission tickets or any VIP packages at the event?

A: Tickets will be available to purchase at the event only if the desired ticket-type hasn’t sold out in advance.

Q: Can I exchange/upgrade my General Admission ticket for any VIP Package?

A: We recommend you purchase your desired VIP package at the original time of purchase.  We will be limited in our ability to exchange your General Admission ticket. If interested in exchanging after purchase, please contact help@seetickets.us.

Q: I ordered The Social Package, All Access, or Beautycon Insider. How do I access the meet-ups?

A: A schedule for meet-ups will be provided close to the Festival. The Social, All Access, and Beautycon Insider Packages give you access to a Social Lounge where you will be able to meet-up with your favorite influencers. Check out the list of creators for your Festival and look for the “Meet-Up” sticker on their headshot to see who is confirmed.

Q: Is the festival all ages?

A: Yes, children 6 and under are free and do not need a ticket.

Q: I’m attending the event with a child but do not wish to attend the VIP Package amenities. Do I need to buy a VIP ticket to escort them?

A: As a parent all you need is a regular General Admission ticket.  You will be able to enter with your child, but not participate in any of the VIP Perks. Child must be a minor.

Q: I am an international customer and do not have a US shipping address. Can I still purchase a ticket for Beautycon prior to the event date?

A: Yes. Please contact help@seetickets.us for instructions on how to do so.

Q: I can’t find an answer here, what should I do?

A: You can email us by submitting a form on the contact us page